Welcome to the Exchange stakeholder webpage. We will use this page to post general information for stakeholders. From this page, you will also be able to link to webpages for specific stakeholder groups.
January 7, 2014 - Plan Management Advisory Group Meeting 1:30-4:30pm
October 29, 2013:
September 30, 2013: Eligibility and Enrollment Training Webinar
September 26, 2013 Eligibility and Enrollment Training Webinar
September 26, 2013: On-Line Application Demonstration
August 16, 2013: Quick Sort Protocol Webinar
This webinar will present a description of the call transfer protocol to be used by Covered California to transfer applicants to their county of residence when applying for insurance affordability programs. The webinar will also discuss the provisions of the draft Memorandum of Understanding between each of the three county consortia, DHCS and Covered California that governs the transfer protocol.
July 17, 2013: Covered California - Agent's Webinar #3
The purpose of this webinar is to provide a progress update for licensed insurance agents and discuss their role with Covered California. On the 90 minute call, we will take questions and encourage agents send questions in advance to SHOP@covered.ca.gov. Key agenda topics: Agent Certification timeline, General Agents, Key policy decisions and Open Q&A.
This webinar is intended for licensed agents who are interested in participating in Covered California. Hosted by Michael Lujan, Director of Sales and Marketing
Please note: We have expanded capacity (up to 5,000) for this webinar which will also be recorded and posted on our website.
July 12, 2013: CANCELLED-Pediactric Dental Model Contract Webinar
As a result of the need for Covered California to carefully consider comments received, the Pediatric Dental Model Contract Webinar which was previously scheduled for Friday July 11th has been delayed.
A communication will be sent tomorrow with the new webinar time.
Thank you for your patience and participation in this process."
June 26, 2013: Covered California Notice of Proposed Emergency Regulatory Action
The following proposed regulations are open to the public for comments. To read the current draft and other information regarding this notification of proposed emergency regulatory action, click on the link below:
June 18, 2013: CalHEERS System Demo Webinar
The California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) sponsors - Covered California and the Department of Health Care Services - will demonstrate how the CalHEERS system will be used by consumers to apply and enroll in a Covered California health plan.
Tuesday, June 18, 2013, from 10:00 am to 11:00 am PST
June 6, 2013: Assisters Program Webinar
Assisters Program Draft State Regulations Webinar (2nd Viewing)
Thursday, June 6, 2013, from 9:30 am to 11:00 am PST
May 24, 2013: Covered California-Agent's Webinar #2
The purpose of this webinar is to provide a progress update for licensed insurance agents and discuss their role with Covered California. On the 90 minute call, we will take questions and encourage agents send questions in advance to SHOP@covered.ca.gov.
This webinar is intended for licensed agents who are interested in participating in both the individual and SHOP exchanges at Covered California.
Please note: There is limited space (2,000) for this webinar which will be recorded and posted on our website.
Friday, May 24, 2013, from 11:00 am to 12:30 pm PST
May 10, 2013: Eligibility and Enrollment Regulations Webinar
Covered California is hosting a webinar to solicit public feedback and input on draft Covered California eligibility and enrollment regulations.
Friday, May 10, 2013, from 8:00 am to 9:30 am PST
May 3, 2013: Assisters Program Webinar
Covered California will host a stakeholder webinar to present the Assisters Program Draft State Regulations.
Friday, May 3, 2013, from 9:30 am to 11:00 am PST
May 1, 2013: Service Center Webinar
Covered California and the Department of Healthcare Services are presenting an overview of service level standards for the Service Center, including standards and contingencies for Quick Sort Transfers to Counties/Consortia. Stakeholder review and input is invited.
Wednesday, May 1, 2013, from 4:30 pm to 5:30 pm PST
NOTE: Due to technical difficulties, this voice recording starts at Slide 8 of the presentation. Please access the slide deck (posted here) to see the full content.
April 30, 2013: QHP Model Contract Webinar
Covered California is presenting final revisions to the QHP Model Contract and responding to plan questions about issues related to the model contract, including performance requirements, HSA plans that will be allowed, data submission requests and reports, and the most recent redline of the QHP model contract which is scheduled to be posted COB on April 29, 2013. This is a public webinar and not for bidders only. Stakeholder review and input is invited.
Tuesday, April 30, 2013, from 3:00 pm to 5:00 pm PST
April 8, 2013: Update on the CalHEERS Project and Usability Approach
Monday, April 8, 2013, from 12:00 pm to 1:00 pm PST
March 14, 2013: Assisters Program: 2nd In-Person Assistance (IPA) and Navigator Stakeholder Webinar
Thursday, March 14, 2013, from 1:00 pm to 2:30 pm PST
March 14, 2013: Covered California Eligibility & Enrollment Key Policy Issue Stakeholder Webinar
Thursday, March 14, 2013, from 9:00 am to 10:30 pm PST
February 7, 2013: Assisters Program: In-Person Assistance (IPA) and Navigator Stakeholder Webinar
Thursday, February 7, 2013, from 1:30 pm to 3:30 pm PST
January 31, 2013: Customer Service Center Updates
Thursday, January 31, 2013, from 11:30 am to 1:30 pm PST
January 15, 2013: CalHEERS-SAWS-MEDS Interface Documents
The California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) sponsors - Covered California and the Department of Health Care Services - are inviting public comments the following document:
BSD2 - CalHEERS-SAWS-MEDS Interface Document (CalHEERS - Statewide Automated Welfare System [SAWS] - Medi-Cal Eligibility Data System [MEDS] Business Services Definition [BSD]) Interface
The BSD2 provides the business and technical approach for the data exchange between CalHEERS, SAWS, and MEDS. The BSD describes the interface business functionality and technical approach. The interface operates as a bridge enabling access to the CalHEERS eligibility rules and facilitating a unified case view of the data. The transactions defined herein, facilitate the business functions required by the Health Exchange, and the implementation of the Affordable Care Act (ACA).
Please use the response form included here to record and send us comments: CalHEERS SAWS MEDS BSD Response Form
This document is provided for information only.
CalHEERS Response to Stakeholder Input on Requirements - This document provides responses to the stakeholder input on the CalHEERS Requirements received in November 2012. It provides responses to comments designated as Questions and Answers.