Navigator Program
The Navigator Program is federally mandated for all state health exchanges. Covered California’s Navigator Program is a partnership with community organizations across the state who have experience in reaching and assisting California’s diverse populations and have proven success enrolling Consumers in health care programs. Navigators are Certified Enrollment Counselors that assist Consumers through a variety of outreach, education, enrollment, post enrollment, and renewal support services including, but not limited to, the following:
- Inform Covered California eligible consumers of the availability and benefits of obtaining health care coverage;
- Promote the value of purchasing health care coverage;
- Motivate consumers to act;
- Help consumers to shop and compare plans;
- Facilitate enrollment into Covered California Health Insurance Plans;
- Assist consumers with the Covered California eligible renewal process; and
- Provide post enrollment outreach and support to Covered California eligible consumers.
2019-22 Navigator Grant Application Schedule (RFA #2018-16)
May 14, 2019: Timeline Revisions
Activity | Approximate Date |
---|---|
Release of Navigator Request for Application Solicitation | April 3, 2019 |
Grant Applicant Webinar with Questions and Answers | April 9, 2019 |
Last Day to Submit Inquiries and Questions | April 9, 2019 |
Response to Applicant Questions Posted on Covered California’s Website | April 16, 2019 |
Letter of Intent to Respond Due (Optional) | April 16, 2019 |
Final Application Submission Due | April 23, 2019 |
Grant Application, Evaluation, and Selection Process | April 24, 2019 – May 24, 2019 |
Notification of Intent to Award Posted on Covered California’s Website | May 24, 2019 |
Last Day to Submit Protest | May 31, 2019 |
Navigator Grant Award Period | July 1, 2019 – June 30, 2022 |
2019-22 Navigator RFA #2018-16 Webinar
- April 9, 2019 Webinar Recording
- April 9, 2019 Webinar Questions and Answers
- APRIL 9, 2019 WEBINAR PRESENTATION
2019-22 Navigator Funding Recommendations: Intent to Award
COVERED CALIFORNIA NAVIGATOR GRANT PROGRAM FUNDING RECOMMENDATIONS
- 2020-21 Navigator Program Funding Allocations - Grantee Contact List & Subcontractors
- 2019-20 Navigator Program Funding Allocations
- 2019-20 Funding Recommendation: Intent to Award
- 2018-19 Funding Allocation (Sept. 2018)
- 2017-18 Funding Allocation (Sept. 2017)
- 2016-17 Funding Recommendation
RESOURCES
- Account Services - Navigator Grant Program Contacts
- Grantee Contact List and Subcontractors (2018-19)
- RFA Questions and Answers (PDF)
- Regulations
- Job Aids
ADDITIONAL RESOURCES
- Data & Research
- Toolkit
- Task Guides
FORMS
- Authorization For Enrollment Assistance Form (2017) - English Only
- Strategic Campaign and Workplan (Sept. 1, 2018 - June 30, 2019)
- Productivity Reconciliation Form
WEBINARS
- October 2020
- July 2020
- May 2020
- February 2020
- December 2019
- February 2019
- December 2018
- June 2018
- May 2018
- August 2017
- January 2017
- December 2016
- November 2016
- September 2016