Navigator Program

The Navigator Program is federally mandated for all state health exchanges. Covered California’s Navigator Program is a partnership with community organizations across the state who have experience in reaching and assisting California’s diverse populations and have proven success enrolling Consumers in health care programs. Navigators are Certified Enrollment Counselors that assist Consumers through a variety of outreach, education, enrollment, post enrollment, and renewal support services including, but not limited to, the following:

  • Inform Covered California eligible consumers of the availability and benefits of obtaining health care coverage;
  • Promote the value of purchasing health care coverage;
  • Motivate consumers to act;
  • Help consumers to shop and compare plans;
  • Facilitate enrollment into Covered California Health Insurance Plans;
  • Assist consumers with the Covered California eligible renewal process; and
  • Provide post enrollment outreach and support to Covered California eligible consumers.

2019-22 Navigator Grant Application Schedule (RFA #2018-16)

May 14, 2019: Timeline Revisions

Activity Approximate Date
Release of Navigator Request for Application Solicitation April 3, 2019
Grant Applicant Webinar with Questions and Answers April 9, 2019
Last Day to Submit Inquiries and Questions April 9, 2019
Response to Applicant Questions Posted on Covered California’s Website April 16, 2019
Letter of Intent to Respond Due (Optional) April 16, 2019
Final Application Submission Due April 23, 2019
Grant Application, Evaluation, and Selection Process April 24, 2019 – May 24, 2019
Notification of Intent to Award Posted on Covered California’s Website May 24, 2019
Last Day to Submit Protest May 31, 2019
Navigator Grant Award Period July 1, 2019 – June 30, 2022

2019-22 Navigator RFA #2018-16 Webinar

2019-22 Navigator Funding Recommendations: Intent to Award